Plumbing companies in Syracuse, NY
Quick answer
2 plumbing companies have a local office in Syracuse, NY on 1-800Deals: Mr. Rooter Plumbing of Greater Syracuse and Roto-Rooter Syracuse, NY. Syracuse's primary supply is Skaneateles Lake, one of the Finger Lakes about 20 miles southwest of the city, and it is one of the few large surface water supplies in the country approved to go unfiltered. The Syracuse Water Department's Lead Free Syracuse page has a map where you can enter your address and see the recorded material of your water service line.
Last updated September 28, 2026. Sources are linked below.
Plumbing companies serving Syracuse and nearby Onondaga County communities, with the services and service areas each one lists. We list 2 companies with a local office here:
- Mr. Rooter Plumbing of Greater Syracuse, 1770 Erie Blvd West, Syracuse. Services include garbage disposals, plumbing, frozen pipes, toilet repair and replacement, sump pump services, emergency plumbing; serves Apulia Station, Auburn, Aurora, Baldwinsville, Brewerton, Camillus, Cato, Cayuga, Cicero, Clay and more.
- Roto-Rooter Syracuse, NY, 1911 South Salina Street, Syracuse. Services include drain cleaning, emergency plumber, water damage, water heaters; serves Cicero, Lysander, Eastwood, Syracuse, Skaneateles, Manlius, Liverpool, Fayetteville, Clay, Camillus and more.
What to know about plumbing in Syracuse
Unfiltered water from Skaneateles Lake
Syracuse's primary supply is Skaneateles Lake, one of the Finger Lakes about 20 miles southwest of the city, and it is one of the few large surface water supplies in the country approved to go unfiltered. The water passes through coarse screening and gets chlorine for disinfection and fluoride, and the city occasionally adds Lake Ontario water from the Metropolitan Water Board during droughts, emergencies or peak demand. To check for a silent leak, the city suggests putting food coloring in the toilet tank at bedtime and seeing whether color reaches the bowl by morning. Source: City of Syracuse: Water Frequently Asked Questions
Look up your service line
The Syracuse Water Department's Lead Free Syracuse page has a map where you can enter your address and see the recorded material of your water service line. If the material is listed as unknown, you can submit photos of the pipe at your water meter through the city's survey tool. The city and the Onondaga County Health Department also hand out free water filters to households with children under six, pregnant women and other at-risk residents; call the department at (315) 448-8354 or email WaterLead@syr.gov with questions. Source: City of Syracuse: Lead Free Syracuse
Corrosion control and recent lead tests
The city treats its water with orthophosphate, which coats lead service lines to reduce lead levels. In sampling from July through December 2025 at 100 homes with lead service lines, the 90th percentile lead level was 12 parts per billion, under the EPA action level of 15, the third straight reporting period meeting federal standards. The city says it is replacing lead lines during projects and planning to replace all known lead lines, so ask the Water Department about your address before paying to replace the line yourself. Source: City of Syracuse: Water Department reports 2nd half 2025 sampling
Check the license
New York does not issue a statewide plumbing license. Local governments regulate plumbing under the General City Law, and the state advises checking with the local plumbing board, so ask the City of Syracuse or your town what license a plumber needs before hiring. Source: official licensing page
Frequently asked questions
Is Syracuse tap water filtered?
No. Skaneateles Lake is one of the few large surface water supplies in the country approved as unfiltered. The water is screened and treated with chlorine and fluoride.
How do I find out if my Syracuse home has a lead service line?
Enter your address in the map on the city's Lead Free Syracuse page. If the material is unknown, you can submit photos of the pipe at your water meter, or call the Water Department at (315) 448-8354.
Does Syracuse water meet the federal lead standard?
The city reported that its July to December 2025 sampling had a 90th percentile lead level of 12 parts per billion, under the EPA action level of 15, for the third straight reporting period.
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